Unit 3 (Health and Wellness) Class 10 - Part I

 Unit 3 Health and Wellness

Reading I (page 34)

A Letter from a Patient

A. Match the words in column A with their meanings in column B.

Column A                              Column B

a. nightmare              i. treatment using drugs

b. pediatric                ii. a thing that is regarded as more important than others

c. intravenous           iii. a very unpleasant or frightening experience

d. priority                   iv. relating to the medical care of children

e. medications           v. into or connected to a vein

f. confidante              vi. in need of special care, support, or protection

g. deprivation           vii. very bad or unpleasant

h. vulnerable             viii. the lack of something considered to be a necessity

i. dreadful                  ix. a person with whom private matters and problems are discussed

Answer:

a. nightmare              iii. a very unpleasant or frightening experience

b. pediatric                iv. relating to the medical care of children

c. intravenous           v. into or connected to a vein

d. priority                   ii. a thing that is regarded as more important than others

e. medications           i. treatment using drugs

f. confidante              ix. a person with whom private matters and problems are discussed

g. deprivation           viii. the lack of something considered to be a necessity

h. vulnerable             vi. in need of special care, support, or protection

i. dreadful                  vii. very bad or unpleasant

 

B. Write True for true and False for false statements.

a. The sender of the letter was happy with the service of the health workers.

b. The staff of different departments in the hospital had harmonious relationships with each other.

c. The hospital staff were concerned with the requirements of the sick child.

d. The staff of the hospital shared their personal feelings with the writer.

e. The chart was unclear about the patient's gender.

f. The author took the mistakes of the health workers normally.

g. The writer seems to be more sincere in her duty than the hospital staff.

Answer:

a. The sender of the letter was happy with the service of the health workers. False

b. The staff of different departments in the hospital had harmonious relationships with each other. False

c. The hospital staff were concerned with the requirements of the sick child. False

d. The staff of the hospital shared their personal feelings with the writer. False

e. The chart was unclear about the patient's gender. True

f. The author took the mistakes of the health workers normally. False

g. The writer seems to be more sincere in her duty than the hospital staff. True

C. Answer the following questions.

a. What was the nightmare for the author?

b. What do you think the main purpose of this letter is?

c. According to the author, what was the main weakness of the hospital staff?

d. Did the nurses really say 'your daughter is not a priority'? Why did the author think so?

e. What do the patients and their families expect from the health workers?

f. List the questions that the author was asked frequently in the hospital?

g. Why did the health workers make gender error about the author's daughter?

h. According to the author, how do people perceive the career of health workers?

Answer:

a. The nightmare for the author was that her nine-week old baby developing an extremely high fever. He needed to be hospitalized.

b. The main purpose of this letter is to express frustration and disappointment of the author with the hospital staffs.

c. According to the author, the main weakness of the hospital staff was their lack of empathy towards patients and their families.

d. No, the nurses did not actually say "your daughter is not a priority." The author thought so because the staff of the hospital said "I am so busy today" when she asked to take care of her baby.

e. The patients and their families expect the health workers to prioritize their care and work towards their patient's health.

f. The author was frequently asked the following questions in the hospital:

i. Was she pre-mature?

ii. Was your delivery normal?

g. The health workers made a gender error about the author's daughter because her daughter spent her time in hospital wearing only a diaper.

h. According to the author, people perceive the career of health workers as a good and respected profession, but their behavior towards the patients is not found good.

 

D. If you become a health worker in the future, what would be your priority? How would you treat your patients and their families?

 

If I became a health worker, the following would be my priority:

Patient care: Patient care is the act of giving people who are ill or injured immediate medical attention and treatment, whether they are in a hospital, clinic, or community setting. This include evaluating patients, making diagnoses, recommending the best courses of action, and keeping track of their development.

 

Preventive care: Stressing the value of steps to help people stay healthy and avoid sickness, such as immunizations, screenings, and health education. This objective also includes promoting healthy lifestyle decisions and practices including frequent exercise, a balanced diet, and stress reduction.

 

Public health: The pursuit of endeavors that advance the general welfare of the populace, such as illness monitoring, outbreak analysis, and epidemiological study. Implementing ways to stop the spread of infectious illnesses, supporting health laws, and addressing socioeconomic determinants of health are all common components of public health initiatives.

 

Health Promotion and Education: Informing people and communities about health-related issues so they may take charge of their own health and make educated decisions. To increase awareness of certain health issues, this might involve holding health seminars, creating instructional materials, and working with neighborhood groups.

 

Grammar I

Reported Speech

B. Change the following sentences into indirect speech. The beginning of each sentence is given.

a. "Please, help me fix this machine."

She …………………………………

b. "Please, don't switch on the fan?"

The electrician …………………………………

c. "Help me with my homework, please."

My friend …………………………………

d. "Lend me some money, please,"

She …………………………………

e. "Do your homework!"

The teacher told me …………………………………

f. "Don't smoke!"

The doctor …………………………………

g. "Don't make a mess!"

My mother …………………………………

Answer:

a. She requested me to help her fix the machine.

b. The electrician requested me not to switch on the fan.

c. My friend requested me to help him with his homework.

d. She requested to lend her some money.

e. The teacher told me to do my homework.

f. The doctor advised him not to smoke.

g. My mother told me not to make a mess.

 

Writing I

The letter in Reading I talks about different weaknesses of the health care workers in a hospital. Imagine you are one of the staff of the hospital. Now, write an email to the patient's mother apologising for your behaviour. Assure her that there will be improvement in the services your hospital provides.

 

From: sangita23@gmail.com

To: anupama21@gmail.com

Subject: Apology for your unpleasant experience during your hospital stay

Dear Anupama,

I'm sending you this email to express my regret for the treatment you and your daughter had when you were patients at our hospital. We sincerely regret any inadequacies in the services we rendered throughout your stay.

We are aware that our main duty as healthcare professionals is to give our patients the finest treatment possible. However, we disappointed you, and for that, we sincerely apologize. We accept full responsibility for our errors and we are aware that we made them. Please know that we are doing all in our power to make up for our mistakes and prevent similar occurrences in the future.

I can tell you as a member of the hospital team that we are dedicated to giving our patients the best possible treatment. We appreciate the confidence you have in us, and we'll do all in our power to live up to it.

We apologise once again for any trouble or discomfort you and your daughter may have had while staying at our hospital. We hope you would give us another chance to assist you and show our dedication to you and your patient.

 

Sincerely,
Sangita Dhakal

 

 

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